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I have a question about an existing product
Please contact our Customer Services team who will be happy to help.

I would like to make a purchase
Students / individuals / single purchases
Visit our Where to buy page for information on where you can buy our products in Japan.
Educators / businesses / bulk purchases
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I need advice on which product to purchase
Educators
Have you tried our Help Me Choose tool? This can help narrow down your search.
Learners / business
See our learners or HR professionals overview pages for language resources and more inspiration.

I need technical support
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Something else
If none of that helps, please contact our Customer Services team.